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Choosing the Right Vehicle

How to determine what vehicle is the best to fulfill your service needs

Written by Zachary Hensley

Overview

Selecting the right vehicle is one of the most important steps when creating a delivery. Choosing a vehicle that's too small may delay pickup or require your delivery to be reassigned, while selecting a larger vehicle than necessary may increase delivery costs.

This guide will help you choose the vehicle that best fits your shipment.


Available Vehicle Types

Sedan

Best for:

  • Documents and envelopes

  • Small retail orders

  • Medical supplies

  • Small boxes

  • Lightweight packages

Typical cargo capacity:

  • Compact Sedan: 10–13 cubic feet

  • Full-Size Sedan: 14–21 cubic feet

Choose a Sedan when your shipment can comfortably fit in the trunk and back seat of a passenger vehicle.


Midsize SUV / Minivan

Best for:

  • Multiple boxes

  • Office equipment

  • Larger retail orders

  • Medical equipment

  • Bulk packages

Typical cargo capacity:

  • Compact SUV: 23–64 cubic feet

  • Full-Size SUV: 65–98 cubic feet

  • Minivan: 40–145 cubic feet

A midsize vehicle is ideal when your shipment is too large for a sedan but does not require a cargo van.


Pickup Truck

Best for:

  • Long or oversized items

  • Building materials

  • Landscaping supplies

  • Equipment that cannot fit inside a traditional vehicle

Available bed sizes include:

  • 4-foot

  • 5-foot

  • 6-foot

  • 8-foot

Pickup trucks are a good option for items that are bulky, unusually shaped, or difficult to load into an enclosed vehicle.


Cargo Van

Best for:

  • Furniture

  • Palletized freight

  • Construction materials

  • Large commercial deliveries

  • Multi-piece shipments

Typical cargo capacity:

  • Transit Van: 70–100 cubic feet

  • Standard Cargo Van: 120–260 cubic feet

  • Sprinter Van: 260–386 cubic feet

Cargo vans are designed for larger shipments that require enclosed transportation and additional cargo space.


Box Truck

Best for:

  • Appliances

  • Large furniture

  • Multiple pallets

  • Commercial freight

  • Oversized deliveries

Available sizes include:

  • 10-foot (Compact Box Truck)

  • 12-foot (Compact Box Truck)

  • 16-foot

  • 20-foot

  • 22-foot

  • 24-foot

  • 26-foot

  • 28-foot

Box trucks provide the greatest cargo capacity and are recommended for shipments that exceed the capabilities of a cargo van.


Choosing the Right Vehicle

If you're unsure which vehicle to select, consider the following:

  • The size and dimensions of your shipment

  • The total weight

  • Whether the shipment is palletized

  • Whether the shipment is unusually long or oversized

  • Whether loading equipment is required

When in doubt, choosing a larger vehicle may help avoid delays caused by a shipment that will not fit.


Loading & Delivery Services

Drivers are expected to hand-load and hand-unload shipments unless additional services are requested.

Additional services available during order creation include:

  • Loading Service

  • Unloading Service

For Box Truck deliveries, additional equipment such as a lift gate or pallet jack may be available when requested. Availability may vary and should be confirmed before scheduling your delivery.

Inside delivery is also available when requested during order creation.


Good to Know

Drivers operate independently and do not have helpers. If your shipment requires additional labor, be sure to request the appropriate loading or unloading services when creating your delivery. If your shipment requires more than one person to load and unload, please have the necessary people at location to assist with handling the shipment.


Tip

Providing accurate dimensions and item descriptions helps ensure the correct vehicle is assigned the first time and reduces the likelihood of delivery delays.


Need Help?

If you're unsure which vehicle is right for your shipment, contact Support through the Support Messenger in the FRAYT Shipper Portal or email [email protected] before submitting your delivery.


Related Articles

  • How to Create a Delivery

  • Understanding Service Levels

  • Managing Routes

  • Tracking Your Delivery

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