Overview
Selecting the right vehicle is one of the most important steps when creating a delivery. Choosing a vehicle that's too small may delay pickup or require your delivery to be reassigned, while selecting a larger vehicle than necessary may increase delivery costs.
This guide will help you choose the vehicle that best fits your shipment.
Available Vehicle Types
Sedan
Best for:
Documents and envelopes
Small retail orders
Medical supplies
Small boxes
Lightweight packages
Typical cargo capacity:
Compact Sedan: 10–13 cubic feet
Full-Size Sedan: 14–21 cubic feet
Choose a Sedan when your shipment can comfortably fit in the trunk and back seat of a passenger vehicle.
Midsize SUV / Minivan
Best for:
Multiple boxes
Office equipment
Larger retail orders
Medical equipment
Bulk packages
Typical cargo capacity:
Compact SUV: 23–64 cubic feet
Full-Size SUV: 65–98 cubic feet
Minivan: 40–145 cubic feet
A midsize vehicle is ideal when your shipment is too large for a sedan but does not require a cargo van.
Pickup Truck
Best for:
Long or oversized items
Building materials
Landscaping supplies
Equipment that cannot fit inside a traditional vehicle
Available bed sizes include:
4-foot
5-foot
6-foot
8-foot
Pickup trucks are a good option for items that are bulky, unusually shaped, or difficult to load into an enclosed vehicle.
Cargo Van
Best for:
Furniture
Palletized freight
Construction materials
Large commercial deliveries
Multi-piece shipments
Typical cargo capacity:
Transit Van: 70–100 cubic feet
Standard Cargo Van: 120–260 cubic feet
Sprinter Van: 260–386 cubic feet
Cargo vans are designed for larger shipments that require enclosed transportation and additional cargo space.
Box Truck
Best for:
Appliances
Large furniture
Multiple pallets
Commercial freight
Oversized deliveries
Available sizes include:
10-foot (Compact Box Truck)
12-foot (Compact Box Truck)
16-foot
20-foot
22-foot
24-foot
26-foot
28-foot
Box trucks provide the greatest cargo capacity and are recommended for shipments that exceed the capabilities of a cargo van.
Choosing the Right Vehicle
If you're unsure which vehicle to select, consider the following:
The size and dimensions of your shipment
The total weight
Whether the shipment is palletized
Whether the shipment is unusually long or oversized
Whether loading equipment is required
When in doubt, choosing a larger vehicle may help avoid delays caused by a shipment that will not fit.
Loading & Delivery Services
Drivers are expected to hand-load and hand-unload shipments unless additional services are requested.
Additional services available during order creation include:
Loading Service
Unloading Service
For Box Truck deliveries, additional equipment such as a lift gate or pallet jack may be available when requested. Availability may vary and should be confirmed before scheduling your delivery.
Inside delivery is also available when requested during order creation.
Good to Know
Drivers operate independently and do not have helpers. If your shipment requires additional labor, be sure to request the appropriate loading or unloading services when creating your delivery. If your shipment requires more than one person to load and unload, please have the necessary people at location to assist with handling the shipment.
Tip
Providing accurate dimensions and item descriptions helps ensure the correct vehicle is assigned the first time and reduces the likelihood of delivery delays.
Need Help?
If you're unsure which vehicle is right for your shipment, contact Support through the Support Messenger in the FRAYT Shipper Portal or email [email protected] before submitting your delivery.
Related Articles
How to Create a Delivery
Understanding Service Levels
Managing Routes
Tracking Your Delivery
