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Welcome to FRAYT

General overview of FRAYT

Written by Zachary Hensley

Overview

Welcome to FRAYT, an on-demand logistics platform that makes it easy to schedule and manage same-day and scheduled deliveries across markets throughout the United States.

Whether you're shipping a single package across town or coordinating a multi-stop route, FRAYT connects you with a nationwide network of independent drivers and provides the tools to manage your deliveries from pickup through proof of delivery.

FRAYT supports a variety of delivery types including:

  • Same-day deliveries

  • Scheduled deliveries

  • Single-stop deliveries

  • Multi-stop routes

  • Final-mile deliveries

  • Middle-mile deliveries

  • First-mile deliveries

Our services span across the United States with primary markets including Atlanta, Austin, Bay Area, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, DMV, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Memphis, Miami, Minneapolis, Nashville, New York City, Orlando, Philadelphia, Phoenix, Pittsburgh, San Antonio, St. Louis, and Tampa.


What You Can Do with FRAYT

Using the FRAYT Shipper Portal, you can:

  • Create on-demand or scheduled deliveries

  • Schedule multi-stop routes

  • Select the vehicle that best fits your shipment

  • Choose the delivery speed that meets your needs

  • Track deliveries in near real time

  • View Proof of Delivery (POD)

  • Duplicate previous deliveries

  • Submit and track claims tickets

  • Manage deliveries from one convenient location


Delivery Options

FRAYT offers flexible delivery options to support a wide range of shipping needs.

On-Demand Deliveries

Need something delivered as soon as possible? Create an on-demand delivery and we'll begin sourcing a driver immediately.

Scheduled Deliveries

Plan ahead by scheduling deliveries for a future date and time.

Routes

For recurring or multi-stop deliveries, routes allow multiple deliveries to be completed by a single driver in the most efficient order.


Available Vehicle Types

Choose the vehicle that best fits your shipment.

Available vehicle types include:

  • Sedan

  • Midsize SUV / Minivan

  • Pickup Truck

  • Cargo Van

  • Box Truck

Not sure which vehicle to choose?

See Choosing the Right Vehicle for guidance and cargo recommendations.


Delivery Service Levels

Select the delivery speed that best matches your needs.

FRAYT offers:

  • Rush

  • Flex

  • End of Day

  • Contract-specific service levels (when applicable)

See Understanding Service Levels to learn more about each option.


Good to Know

Drivers operate independently and do not provide additional labor unless Loading or Unloading Services are requested during order creation.


Need Help?

Our Support team is here to help.

You can contact Support by:

  • Opening the Support Messenger from within the FRAYT Shipper Portal


Related Articles

  • How to Create a Delivery

  • Choosing the Right Vehicle

  • Understanding Service Levels

  • Tracking Your Delivery

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