FRAYT

Once your delivery has been submitted and a driver has been assigned, you can track its progress from pickup through delivery using the FRAYT Shipper Portal.

Tracking provides visibility into your delivery's current status, estimated arrival time, and proof of delivery once the shipment has been completed.

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Sign in to the FRAYT Shipper Portal.

Navigate to the delivery you want to view.

1. Sign in to the FRAYT Shipper Portal.
2. Navigate to the delivery you want to view.
3. Open the delivery details.
4. View the live tracking page.

The tracking page displays the current delivery status, driver location, and estimated arrival time.

FRAYT provides near real-time driver location updates throughout the delivery.

Tracking updates approximately every 30 seconds, allowing you to monitor delivery progress as the driver travels between pickup and delivery locations.

As new location updates are received, the estimated arrival time (ETA) is automatically recalculated.

Throughout the delivery, you'll be able to see status updates as your shipment progresses.

- Assigning Driver
- Driver Assigned
- En Route to Pickup
- Arrived at Pickup
- Picked Up
- En Route to Drop Off
- Arrived at Drop Off
- Signed
- Completed

For a complete explanation of each status, see Delivery Statuses Explained.

FRAYT can notify you throughout the delivery process.

Depending on your notification preferences, updates may be sent through:

These notifications help you stay informed without needing to continually monitor the delivery.

Tracking links can be shared with recipients or other stakeholders so they can monitor delivery progress without contacting Support.

After a delivery has been completed, Proof of Delivery becomes available within the delivery details.

Depending on the shipment, Proof of Delivery may include:

- Delivery confirmation
- Recipient signature
- Recipient name
- Delivery photos

Proof of Delivery is available after it has been uploaded to the completed delivery.

Estimated arrival times are automatically updated throughout the delivery based on the driver's current location and travel conditions. Arrival times may change due to traffic, weather, road closures, or other unforeseen circumstances.

If your recipient is expecting a delivery, consider sharing the tracking link so they can follow the delivery in real time.

If you have questions about a delivery or believe there is an issue with tracking, contact Support by:

Opening the Support Messenger in the FRAYT Shipper Portal

Emailing <a href="mailto:info@frayt.com" rel="nofollow noopener noreferrer" target="_blank">info@frayt.com</a>

- Opening the Support Messenger in the FRAYT Shipper Portal
- Emailing <a href="mailto:info@frayt.com" rel="nofollow noopener noreferrer" target="_blank">info@frayt.com</a>

- Delivery Statuses Explained
- How to Create a Delivery
- Understanding Service Levels
- How to Submit a Damage Claim

How to track your delivery from driver assignment to delivery

Tracking Your Delivery

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Tracking Your Delivery

Overview

How to Track a Delivery

Live Tracking

Delivery Status Updates

Notifications

Sharing Tracking

Proof of Delivery (POD)

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